Our New Teammate

We are seeking a hands-on Technical Service Owner to support and manage our infrastructure storage environment. In this role, you will work closely with Data Center Architects to oversee the operational needs of our data centers, with a primary focus on storage solutions. You will be responsible for ensuring the reliability, performance, and scalability of our storage infrastructure while driving operational excellence across the environment.

You can expect to spend your time accomplishing the following:

60% of the time on Objective 1: Storage Engineering & Infrastructure Management
40% of the time on Objective 2: Linux System Administration

Job Responsibilities – What to Expect

Lead the design, deployment, and ongoing management of enterprise storage platforms, including Pure Storage, NetApp and Dell PowerVault
Serve as subject matter expert for storage infrastructure architecture, best practices, and capacity planning
Manage SAN/NAS architecture, LUN management, multipathing, and replication across production environments
Perform storage performance analysis, optimization, and troubleshooting
Coordinate storage firmware updates, expansion projects, and technology refreshes
Support virtualization platforms, including CloudStack, KVM, and VMware vSphere/ESXi
Perform server hardware break/fix activities, including diagnosis, parts coordination, and resolution (Dell PowerEdge and similar)
Onsite Data Center management at our Sterling, VA, and Ashburn VA Datacenters
Maintain comprehensive system documentation and configuration management
Serve as Linux subject matter expert for enterprise environments (RHEL, CentOS, Ubuntu)
Lead system design, implementation, and ongoing management of production Linux infrastructure
Perform advanced troubleshooting, performance tuning, and capacity planning for Linux systems
Manage server lifecycle, including provisioning, patching, hardening, and decommissioning
Implement and maintain system security controls to meet SOC2 and ISO20000 compliance standards
Maintain storage documentation, including diagrams, runbooks, and capacity reports

Your Knowledge & Expertise

5+ years of hands-on Linux system administration in enterprise production environments (RHEL, CentOS, Ubuntu, or similar distributions)
Red Hat Certified Engineer (RHCE) or RHCSA
NetApp NCSA / NCSE (NetApp storage administration - strong plus)
Pure Storage PSEE (Pure Storage platform proficiency)
Proven hands-on experience with Pure Storage, Dell PowerVault platforms, and NetApp
Strong experience with SAN/NAS architecture, including LUN management, multipathing (device-mapper-multipath), fiber channel, iSCSI, and NFS/CIFS protocols
Experience with Linux storage subsystems
Strong background in server hardware
Experience with virtualization platforms (CloudStack, KVM, VMware vSphere/ESXi)
Experience with data center operations
Working knowledge of Windows Server administration
Working knowledge of network troubleshooting and management
3+ years implementing automation solutions using Ansible and AWX in production environments
Strong proficiency with Git version control and GitOps workflows
Advanced scripting skills in Python, Bash, and PowerShell for systems automation
Experience developing Infrastructure as Code and configuration management solutions
Understanding of CI/CD concepts and automation pipeline development
Experience with monitoring and observability platforms (OpenNMS, Grafana Cloud, or similar)
Proven track record of identifying and automating repetitive operational tasks

Benefits Included:

Medical Insurance
Vision Insurance
Dental Insurance
FSA Plan
Paid Time Off
401K Retirement Savings Plan
Training & Tuition Assistance
Disability & Life Insurance

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