Job Title: Systems Engineer

Location: Hybrid Role (Typically 1-3 days in office weekly)

About REDCOM Laboratories:
REDCOM Laboratories is a leader in the design and manufacture of advanced communications solutions for mission-critical applications. We are committed to delivering secure, reliable, and innovative products to our customers in defense, public safety, and commercial sectors.

Position Overview:

We are seeking a highly skilled and versatile Systems Engineer to join our dynamic engineering team. The ideal candidate will possess a strong foundation in classical engineering disciplines (Electrical, Mechanical, or Hardware Engineering) and demonstrate a deep understanding of engineering rigor and process. In addition, the candidate should have significant experience with system design of software-based products, including user experience (UX) design, and knowledge of software design practices. Knowledge of real-time communication system design, secure IP networking, and Modular Open Systems Architecture (MOSA) is highly desirable.

What a Systems Engineer Does at REDCOM Laboratories:

Gather and analyze requirements from internal and external stakeholders, including standards documents, to create actionable engineering specifications.
Collaboratively design and document system architectures to meet requirements, integrating hardware, software, system interface, and user interface components.
Provide technical leadership and facilitate collaboration across multidisciplinary teams for design, prototyping, validation, and commercialization of product systems.
Apply engineering best practices and ensure compliance with quality and regulatory standards.
Assist in troubleshooting and resolving system-level issues throughout product development and deployment life cycle.
Prepare clear technical documentation and communicate project status to diverse audiences.
Drive continuous improvement to products and engineering process by staying current with industry trends and implementing best practices.
Evaluate and assess multiple design approaches, researching available technologies and products as appropriate.

Key Responsibilities:

Lead and participate in the full systems engineering lifecycle, from requirements analysis and design through integration, verification, and validation.
Apply classical engineering principles and rigorous processes to ensure robust, reliable, and maintainable system designs.
Collaborate with cross-functional teams, including hardware, software, and UX/UI designers, to develop integrated solutions.
Act as technical point of contact and subject matter expert for customer interactions regarding system requirements and design.
Architect and design systems with a focus on interoperability, security, reliability, and compliance with industry standards where applicable.
Develop and review technical documentation, including system specifications, interface control documents, and test plans.
Support the development and integration of real-time communications systems, ensuring low latency and high reliability.
Evaluate and implement security best practices, including zero trust architectures and commercial cryptography, to protect sensitive communications.
Participate in design reviews, risk assessments, and troubleshooting activities.
Stay current with emerging technologies and industry trends relevant to REDCOM’s mission.
Act as a representative of REDCOM for participation in technical consortia and standards bodies.

Required Qualifications:

Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field.
Proven experience in systems engineering with a strong understanding of engineering rigor and process.
Demonstrated knowledge of software and UX design principles.
Experience working in multidisciplinary teams and integrating hardware and software components.
Excellent problem-solving skills and attention to detail.
Strong written and verbal communication skills, including demonstrated ability to discuss technical topics in plain language with both technical and non-technical personnel.

Preferred Qualifications:

Experience with Modular Open Systems Architecture standards such as the Sensor Open Systems Architecture™ (SOSA®) or similar open standards.
Active Secret Clearance, verifiable through the Defense Information Systems for Security (DISS) or the ability to obtain secret clearance through REDCOM sponsorship.
Knowledge of zero trust security models and commercial cryptography.
Hands-on experience with real-time communications system design and implementation.
Familiarity with secure communications protocols and standards.
Experience in defense, public safety, or other mission-critical environments.

SPECIAL WORKING CONDITIONS:

Hybrid work environment (work-at-home and in-office)
This position may require occasional extended work hours to meet project/customer goals and minimal travel (under 15%)

PHYSICAL REQUIREMENTS:

The employee must be able to work on a computer workstation for extended periods of time requiring the ability to hear, have visual acuity, and have manual dexterity. This position is an office-based position with lifting requirements minimal to the role.

ORGANIZATIONAL CONTEXT:

No direct reports however this position will have broad authority to collaborate with people working on project deadlines and deliverables.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change based on business needs.

ABOUT REDCOM LABORATORIES, INC.:

REDCOM Laboratories, Inc. is a private woman-owned small business based in Victor, New York. Since 1978, REDCOM has been developing and manufacturing the world’s most reliable communications systems for all branches of the U.S. military, our NATO allies, government agencies, emergency responders, service providers, and enterprises.

REDCOM was awarded a Top Workplaces award three years in a row by The Democrat and Chronicle. This dedication is based solely on employee feedback gathered through an anonymous survey that uniquely measured 15 drivers of engaged cultures. These drivers are critical to the success of any organization: including alignment, execution, and connection, just to name a few.

REDCOM allocates substantial resources to research and development. In fact, the name REDCOM is an acronym that stands for Research, Engineering, and Development in Communications.

What really makes REDCOM stand out from most other companies is our family-oriented culture. We encourage our employees to innovate and empower them to work autonomously. This enables REDCOM to not just respond to customer requirements but to generate truly innovative solutions. We understand and anticipate user needs and develop solutions to meet them. We love solving problems that other companies can’t — or won’t — tackle.

The wage range for this role considers the range of qualifications that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each position.

Systems Engineer Hiring Range: $125,000 - $155,000 annually

Why do you want to work at REDCOM:

We have an incredible benefits package including:

3 weeks of paid vacation per year, plus a generous sick time policy
Generous rollover policy
10 paid holidays per year
Generous medical insurance
Dental and vision coverage
401(k) plan with a match
Learning & development is strongly encouraged
Remote friendly work environment
Beautiful campus and generous office space
On-site workout facility
Tuition Assistance Program