Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Roles and Responsibilities:

This position has responsibility and authority:

Create, troubleshoot, and support PowerShell scripts
Engineering Support of Windows server platform to include Virtual server provisioning
Update and manage documentation as necessary.
Provide Root cause analysis for production outages as required
Engineering Support Active Directory, Group Policy, DNS, DHCP, PKI, and Sites and services, etc…
Engineering VMware and AHV leveraging tools such as Terraform and Ansible
Research and build towards Industry security hardening best practices as appropriate.
Adhere to IT access-management and change control procedures.
Receive and respond to escalations
Build towards Automation and Self-Service
Collaborate with team members and support the execution of IT strategy in a cost effective and timely manner.
Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
Engineering Support of other areas of technology supported by Server team (Exchange, Azure, Proofpoint, Box, Logic Monitor, Okta Single-Sign on and MFA.
Engineering support for enterprise monitoring
Design, document, build, test, deploy new or existing solutions, technologies

Qualifications

Skill/Job Requirements:

7 years+ Systems Engineering experience
Microsoft Certifications – MCSE 2012r2 or above huge plus
Bachelor's Degree or equivalent experience
SME level experience with PKI infrastructure – experience with public and private PKI infrastructure mandatory
SME level experience with SSO – experience with Okta mandatory
Power Shell Scripting level 5 or above (highly proficient), additional scripting languages a huge plus
Experience supporting Mobility a huge plus
Familiarity with Commvault, Netscaler, etc. is a huge plus.
Experience with Exchange 2012 or > and Exchange online, O365 Azure is a huge plus.
Familiar with project management methodologies
Experience with Azure and AWS (to include O365)
Familiar with IT Infrastructure Security principles and best practices
Familiar with DevOps best practices a huge plus

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Shift: Day

Max. Salary Region 2: 220700 USD

Max. Salary Region 1: 259600 USD

Ways of Working: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.

Employee Type: Employee

Min. Salary Region 1: 180400 USD

Global Job Level (HCM): Professional 5 (13)

Min. Salary Region 2: 153300 USD