Job Summary

Seeking a Site Reliability Engineer to support a cloud-based platform built with Java and Free and Open-Source Software technologies, including Kubernetes, Hadoop, and Accumulo
The platform enables the execution of data-intensive analytics across managed infrastructure in a mission-focused environment
The ideal candidate is self-motivated, detail-oriented, and able to thrive in a fast-paced team environment while proactively identifying and resolving operational issues
This is an on-call position and includes Tier 1 through Tier 3 support responsibilities

Primary Responsibilities

Support the operation, administration, reliability, and availability of cloud-based infrastructure and platform services
Provide Tier 1 through Tier 3 technical support for operational issues affecting users, applications, and infrastructure
Troubleshoot and resolve complex system, application, networking, and infrastructure issues within Linux environments
Monitor system health, availability, performance, and operational status
Support distributed computing technologies including Kubernetes, Hadoop, and Accumulo
Support containerized applications and services using Docker and Kubernetes
Develop and maintain automation and administrative scripts using Python, Bash, or similar scripting languages
Support Hadoop Distributed File System (HDFS) environments
Use monitoring and observability tools such as Prometheus and Grafana to identify and resolve operational issues
Support configuration management and automation tools such as Salt and Ansible
Participate in incident response, root cause analysis, corrective actions, and continuous improvement activities
Support virtualization, cloud, and hybrid infrastructure environments
Document troubleshooting procedures, operational processes, system changes, and recurring issues
Collaborate with developers, system administrators, engineers, and mission stakeholders to maintain reliable and scalable platform operations
Participate in on-call support and respond to operational issues as required

Required Qualifications

Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph
A Bachelor’s degree in Computer Science or a related technical field is highly desired and may be considered equivalent to two (2) years of experience
A Master’s degree in a technical field may be considered equivalent to four (4) years of experience
Degrees in Mathematics, Information Systems, Engineering, or similar disciplines will be considered technical degrees
Fourteen (14) years of relevant technical experience
Strong experience troubleshooting operational issues in Linux environments
DoD 8570 IAT Level I certification or higher
Ability to provide Tier 1 through Tier 3 support in a mission-critical environment
Candidates must possess at least one of the following certifications:
- AWS Certified Developer – Associate
- AWS Certified Solutions Architect – Associate
- AWS Certified Solutions Architect – Professional
- AWS Certified SysOps Administrator – Associate
- Certified Kubernetes Application Developer (CKAD)
- Elastic Certified Engineer
- Elastic Certified Observability Engineer

Desired Qualifications

Experience with one or more of the following technologies is beneficial:
- Docker
- Kubernetes
- Hadoop
- Apache Accumulo
- Hadoop Distributed File System (HDFS)
- Python
- Bash
- Prometheus
- Grafana
- JIRA
- Salt
- Ansible
- Virtualization technologies
- OpenStack
- Amazon Web Services (AWS)

Exempt hourly position. 11 paid holidays, minimum of 3 weeks PTO, company sponsored group medical plan, company paid dental, vision, life insurance, and STD/LTD plans. Salary is dependent upon the candidate’s experience and qualifications.