Description

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home.

We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

Why Work at Accra?

Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:

Work/Life Balance: Schedules designed to help you thrive.
Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
Mental Health Support: Free wellbeing programs.
Smart Financial Options: HSA & FSA plans to help you plan ahead.
Secure Your Future: 401(k) retirement plan to invest in tomorrow.
Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
Professional Development: Training and growth opportunities to advance your career.

About This Role:

The Cloud Infrastructure Engineer is responsible for designing, implementing, and maintaining secure, scalable, and resilient infrastructure across our hybrid cloud environment. This includes managing and modernizing Azure and AWS cloud resources, Microsoft 365 services, and on-premises systems to support critical homecare services and ensure compliance with industry standards.

Requirements

Bachelor’s degree in information technology, computer science, or a related field with 5+ years of relevant experience.
Proven experience in infrastructure engineering, systems administration, or cloud operations in a healthcare or regulated environment.
Strong expertise in Microsoft Azure (including Entra ID, virtual networks, identity management, and PIM) and AWS (EC2, VPC, IAM, S3).
Proficiency in Microsoft 365 administration, including Exchange Online, Teams, SharePoint, and Intune.
Solid understanding of networking concepts: LAN/WAN, DNS, DHCP, VPN, VLANs, and firewall configurations.
Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, ARM templates) and automation scripting (PowerShell, Python).
Experience with security frameworks (CIS, NIST) and compliance requirements (HIPAA, HITECH).
Strong troubleshooting, documentation, and communication skills.
Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
Strong organizational and time management skills with attention to detail.
Commitment to confidentiality, ethical standards, and continuous improvement.
Comfortable working in a small, agile IT team supporting a large, distributed workforce.